Code of conduct

Santander Consumer Finance, as an entity that belongs to the Santander Group, has as one of the fundamental principles of its activity the defence of its integrity and reputation, complying strictly with legislation and with the ethical standards applicable in the markets in which it operates.

Putting this commitment into practice requires the implementation of a strong corporate culture at all levels of the organisation, together with the establishment and continual updating of a whole set of policies, procedures, codes of conduct and internal controls.

General Code of Conduct

The General Code of Conduct contains the ethical principles and standards of conduct that govern the behaviour of all employees and is the central pillar of the compliance programme.

General Code of Conduct (pdf, 1 MB)

Policy on conflicts of interest

This policy aims to provide Santander Group employees, directors and entities with guidelines for preventing and managing conflicts of interest that may arise as a result of their activities.

Policy on conflicts of interest (pdf, 384 KB)

Executive Summary of the Corruption Prevention Policy

This document summarises the scope, control guidelines and other aspects related to the corruption prevention such as the Canal Abierto (our whistleblowing channel) or the mandatory training.

Executive summary of the Corruption Prevention Policy (pdf, 136 KB)